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Library Support Staff Certification

Arizona Library Support Staff Certification 

The Arizona State Library offers the Arizona Library Support Staff Certification (LSSC) for Arizona library staff and volunteers that do not have an MLIS. This program follows a national curriculum established by the American Library Association, and is supported with federal funds from the Institute of Museum and Library Services.

Earning the LSSC requires the completion of 6 competencies which can be earned by taking 6 online courses through Infopeople. Arizona library staff can take these courses at no cost by submitting a registration request. Once certificates of completion for each course have been submitted to the State Library, the participant will receive an Arizona Library Support Staff Certificate signed by the State Librarian and valid for four years. 

Participants may also be eligible to receive the national LSSC, but would need to submit the documentation and pay the associated fees directly to ALA. 

To enroll in the program or register for a class, please complete this form. 

The competencies to complete the certification are as follows:

Three required competency sets:

  • Foundations of Library Services (1 course)
  • Communication and Teamwork (1 course)
  • Technology (1 course)

Three additional competency sets from the remaining seven elective competency sets:

  • Adult Readers’ Advisory Services
  • Cataloging and Classification
  • Reference and Information Services
  • Supervision and Management
  • Youth Services

Infopeople Courses That Meet Required Competencies: Must complete all Courses.

Competency Course Required
Foundations of Library Services Foundations of Library Science
Communication and Teamwork Communication is More Than Words OR All Work is Team Work
Technology Technology in Libraries

Infopeople Courses That Meet Elective Competencies: Must choose three competencies.

Competency Course Required
Youth Services Children's Services Fundamentals and Teen Services Fundamentals
Cataloging and Classification Basic Cataloging and Classification
Reference and Information Services CORE Reference Fundamentals
Adult Reader's Advisory Readers' Advisory: Books and Beyond
Supervision and Management Library Supervision and Management

For questions contact Library Development.

Contact Library Development

1700 W. Washington St., B-002
Phoenix, AZ 85007

Phone 602-542-6200
Fax (602) 542-1575

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